Government ยป Community Development Department

Report a Code Violation

If you are having an emergency, please contact 911. For other police matters, visit the Walnut Creek Police Department Website or call the Walnut Creek Dispatch line at (925) 935-6400.

The Code Enforcement Division is responsible for enforcing property maintenance, zoning, and building codes throughout Walnut Creek such as:

  •  Abandoned Vehicles on Private Property
  • Accessory Buildings
  • Animal Issues
  • Building Code Violation
  • Construction Related Noise
  • Debris and Personal Property
  • Graffiti
  • Off-street RV Parking
  • Open Space and Parks
  • Potholes and Sidewalks
  • Shopping carts
  • Smoking related issue
  • Tree and Landscaping Encroachment
  • Unpermitted Signage
  • Weed Abatement

 The City has partnered with SeeClickFix for reporting code violations. To report a violation, click the Report an Issue button below. 

 

Download the SeeClickFix App (Android)

Download the SeeClickFix App (Apple)

Smoking Violations

Violation of the City's No Smoking Ordinance must be reported directly to the No Smoking phone line at (925) 256-3535 or the No Smoking email inbox at nosmoking@walnut-creek.org.  Complaints are addressed M-F during office hours.

Unsafe Housing Conditions

If you are experiencing unsafe housing conditions, such as the ones listed below, please contact code enforcement by telephone at (925) 943-5863; via the Report and Issue button above; or by email at contactcodeenforcement@walnut-creek.org.

  • Mold
  • Bedbugs
  • Broken doors/windows
  • Broken/unsafe heater/AC
  • Broken/unsafe kitchen appliances
  • Leaky plumbing
  • Faulty wiring

Tenant resource information can be found here.

Additional information regarding landlord and tenant rights and responsibilities is provided by ECHO Housing.  For more information, visit their webpage or call them at (855) 275-3246.

Compliance

We work under a model of voluntary compliance. This means that we try to avoid fines and penalties by providing a reasonable time allowed to meet compliance. In rare circumstances, we issue administrative penalties if someone fails to comply with the Municipal Code.

Confidentiality

If you report a violation, we keep your identity confidential. Collected contact information allows our code enforcement officers to reach out for additional information. No personal information is ever shared with other members of the public.

Common municipal codes related to code violations