These tips are for entitlement process applications, such as design review. Delays in permit processing are often caused by incomplete information. Follow these tips to increase the likelihood of a successful application.

Research and information gathering

• Review the following parts of the General Plan that may apply to your project:
  • Floor Area Ratio Map
  • Height Map
  • Setback Map
  • Land Use Descriptions
• Review the zoning requirements for the site such as:
  • Parking
  • Setbacks
  • Height limits
• If the property is in an area with a Specific Plan or Planned Development, you’ll also need to comply with those standards.
• Look up municipal code sections that apply to your project.
• Research the site history and ask for aerial photographs from City staff. City staff can also provide you with information about past applications that may give you helpful insights for your application.
• Get technical information about drainage, grading requirements and frontage improvements from the engineering division. Contact local utilities and special agencies (e.g., PG&E, Consolidated Fire District, Department of Fish & Game, Flood Control, etc.) to see if there are specific requirements you’ll need to meet.
• Learn about creek ways, drainage ways, trees, or sites affected by nearby traffic and circulation problems. If there are trees on the site, they should be located and inventoried.

High quality design and materials

• Use experienced and high quality design professionals as much as you can.
• Use quality materials for detail, interest, and durability.

Meet with neighbors

• Respect the character of the area. Give consideration to the life of the project, the proposed use, and its contributions to the community. A project does not stop at the property lines.
• Consider meeting with neighbors to talk about your project and see if they have concerns. If it’s a big project, consider holding a neighborhood meeting.
• If there will be a public hearing, you can ask City staff for a copy of the mailing list of people who are interested in your project. Consider reaching out to them to discuss their concerns.

Communication

• Communicate your anticipated timeline with City staff. Let them know if there are time-critical dates, such as the expiration of acquisition options or pending due diligence agreements. City staff give you feedback about the feasibility of your timeline.
• Initiate direct contact with outside agencies early. You may need approval or permits from them. Often they can answer questions or provide information that will reduce the time it takes to review your project.