If you believe that the City of Walnut Creek or its employee(s) has caused damage to you, your personal property or real property, you have the right to file a claim against the city for damages. Claim forms are available at City Hall through the City Clerk's Office during normal business hours. Claims take approximately 45 days to process. Please note that the City does not provide legal advice. It is recommended that you seek legal advice from private counsel.

How to File a Claim

Request a claim form from the City Clerk’s office. Please complete the form in its entirety or risk having it returned to you as insufficient.  A completed claim form and any documentation including photographs, reports, witness statements or estimates that may support your claim may be submitted via mail, email or scheduling an in-person appointment with the City Clerk’s Office:

City Clerk
City of Walnut Creek
1666 North Main Street, 3rd Floor
Walnut Creek, CA 94596

CityClerk@walnut-creek.org

After Your Claim has Been Processed

You will receive a letter from the Municipal Pooling Authority indicating your claim has been received and is being investigated within 45 days in most instances.

Contact

City Clerk’s Office 
Phone: 925-943-5818 
CityClerk@walnut-creek.org